Frequently Asked Questions
Everything you need to know about shopping our cat-inspired fashion collections.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK. During peak seasons or new collection launches, please allow up to 7 business days for your feline-themed apparel to reach you.
What is your return policy for clothing items?
We offer a 30-day return policy for all unworn and unwashed clothing. Items must be returned in their original packaging with all tags attached to qualify for a full refund.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' link. We provide measurements for chest, waist, and length to ensure your cat-print tees and hoodies fit perfectly.
Do the proceeds from my purchase go to charity?
Yes! 100% of the profits from the Cats Protection Shop go directly toward helping cats and kittens in need across the country.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Are your clothing materials ethically sourced?
We are committed to ethical fashion. Our apparel is sourced from suppliers who adhere to fair labor practices, and we prioritize organic cotton and recycled materials wherever possible.